Customers Frequently Asked Questions
Cant’t find your answer here? Contact our team.
Q
My appointment was set for 2-4pm, will you be here right at 2pm?
A
We schedule all appointments into 2 hour windows. While we will always do our best to arrive at the beginning of your appointment window we can only guarantee that our service team will arrive within your scheduled 2 hour service window. Every service window is design to allow adequate time for drive time, service time and to ensure we are getting the job complete.
Q
Why are you different from other landscape irrigation companies?
A
We set ourselves apart by using the best parts, providing outstanding and timely service while ensuring our clients get every detail they requested. For more information, we would recommend you review our Core Differences.
Q
Do you charge for estimates?
A
No. Sometimes an estimate may warrant additional services like audits or reviews and those would be charged at our typical rates. All of which would be discussed prior to any work being rendered or charged.
Q
Do you service outside of Maricopa County?
A
Yes. Depending on job type and proximity we can serve clientele outside of Maricopa County. Please reach out to us to find out whether we are able to provide you with service.
Q
Do you accept all forms of payment?
A
We accept all major credit cards, cash, and check. Our convenient invoicing includes a payment portal for E check and credit card processing.
Q
Do you provide landscape services?
A
We provide many services including drip system repair, landscape repair, low voltage lighting, landscape installation, and much more. Unfortunately we do not offer recurring lawn care services although we can refer you to one of our trusted partners.
